It is possible to upgrade Secret Server when the server can not connect to the Thycotic Server.  If this is the case, Step 4 of the installation process will contain an 'Advanced' section.

In order to Upgrade perform the following actions:
  1. Back-Up the Secret Server installation folder.
  2. Back-Up the Secret Server database.
  3. Navigate to your Secret Server's web site.
  4. Change the page to 'installer.aspx'. ex: https://<yoursecretserverurl>/installer.aspx
  5. Click 'Next' buttons until you get to Step 4.
  6. Click the 'Advanced' link.
  7. Click the 'Download Latest Version' link
  8. Save the ZIP file on the local computer.
  9. Click 'Browse...' and navigate to the file that was just downloaded.
  10. Click the 'Upload File' Button.
  11. Click the 'Next' Button.
 WARNING: Do NOT modify the downloaded ZIP file. This may lead to a failed upgrade, and possible corruption of your installation. It is always preferable that Secret Server automatically obtain the upgrade file itself.

Article ID: 109, Created On: 10/8/2010, Modified: 10/8/2010