How to resolve "Page Cannot be Found"

When installing Secret Server, or moving it to .NET 2.0, you may start receiving the error message, "Page Cannot be Found". First, please ensure that the URL you are typing is correct.

This error occurs when the ASP.NET ISAPI Extension has been disabled in IIS (6.0). You can verify this by opening the IIS Manager in Administration Tools. Look under "Web Service Extensions" and check to see that the ASP.NET 2.0.50727 ISAPI is set to "Allowed", and not "Prohibited".

If you continue to have problems, please submit a support ticket, so a support technician can assist you.

Article ID: 21, Created On: 1/23/2008, Modified: 3/26/2009