Troubleshooting Missing Icons

In Secret Server version 8.6 and higher, you may encounter an issue with icons, such as folder, unmask, and copy-to-clipboard icons, not appearing in the UI.

Internet Explorer

Ensure that you have font download enabled:

1. Open Internet Options.
2. Click the Security tab.
3. Click the security zone that Secret Server is in (this may be Internet), and then click Custom level....
4. Under Downloads, find the Font download setting and select Enable (or Prompt, if preferable).

If this does not resolve the issue or if you are experiencing issues in another browser, please contact support.

Article ID: 421, Created On: 5/29/2014, Modified: 8/1/2014

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